Quality assurance
Company characteristics
For Analytico Food, quality is more than accreditation alone: “An organisation only delivers real quality at the moment that the expectations of customers are exceeded”.
In order to achieve this, the Analytico Food strategy is to learn to excel. Put another way, Analytico Food works continuously on the further improvement of processes and service and on expansion of knowledge. On the basis of a number of KPIs, Key Performance Indicators, the guideline for Analytico Food is: (continuing) To Measure = To Know (exactly) = (on-going) Improvement.
Knowledge
Expansion of knowledge is obtained through training and refresher courses, but also through knowledge exchange in the network with Eurofins. Analytico Food/Eurofins does extensive research and development and runs a number of competence centres, each with its own specialisation. World-wide, Analytico Food/Eurofins employs some 2000 people divided over almost 50 laboratories.
Each competence centre has its unique expertise, which enables Analytico Food/ Eurofins to lead the way using new technologies. With this extensive expertise Analytico Food acts as knowledge partner for its customers. It serves as a sounding board, for example, and gives advice in the areas of pesticides, mycotoxins, allergens, dioxins, GMO research, authenticity and vitamins.
The Eurofins experts participate in multiple European study groups. Thanks in part to these participations, Analytico Food is well-informed about the most recent techniques and developments. Analytico also takes part in commissions in the Netherlands, such as the NEN commission on microbiology, and plays a pioneering role within FeNeLab (Federation of Netherlands Laboratories and Inspection Institutes). In the ISO connection, too, Analytico provides input in drawing up (inter) national quality guidelines, e.g. in the area of measurement uncertainty.
Equipping laboratories
Through far-reaching automation and LIMS, an integrated Laboratory Management Information System, Analytico Food has raised the quality of analyses to a higher level. The use of integrated bar-coding, coupling of equipment and precision logistics contribute to quality and precision and rule out transcription errors.
Auditing at Analytico
Large customers regularly visit Analytico Food for an audit. The reliability of the research results that they outsource is crucial within their operational management. For Analytico Food the audits provide feedback for the further optimisation of the process and they support analyses.
Analytico warmly invites companies to come and sit in on such inspections.
