References
Customer satisfaction
The most recent customer satisfaction survey dates from October 2003 and was conducted among 60 important customers. Almost 60% responded. Analytico Food is proud to report an evaluation mark of 7.5 for its service-lending.
Customers were asked about their satisfacation with accessibility, the transport service, delivery time, reporting, settlement of complaints, project coordination, account management, sample-taking, price, invoicing and provision of information.
There are always matters to be improved, of course, and therefore the survey results will be used particularly to this end.
Customers were asked about their satisfacation with accessibility, the transport service, delivery time, reporting, settlement of complaints, project coordination, account management, sample-taking, price, invoicing and provision of information.
There are always matters to be improved, of course, and therefore the survey results will be used particularly to this end.
